Products

Enhancing your VoIP Network^TM

Products

Overview
Incendonet’s SpeechBridge® product family encompasses cost-effective advanced speech solutions that fit the needs of every enterprise. Our solutions grow with you as you further integrate speech into your operations.

Out of the box, SpeechBridge gives your company a speech driven auto-attendant, mobile e-mail access, calendaring, and a complete, standards based IVR speech platform for an endless variety of proven speech enabled applications. With advanced self-configuring technology, the SpeechBridge platform and suite of applications are easily provisioned and deployed in under an hour!

Companies that implement speech applications such as speech driven auto-attendants, mobile e-mail access, automated bill pay, ordering systems and service call scheduling applications, have already gained a significant and measurable edge over their competition. Improve customer service, enhance mobile worker productivity and lower your operating costs today.

SpeechBridge SMB has been designed for small and medium sized organizations looking for a complete speech application platform that can grow with them as they define their speech strategy. With a price point unheard of for speech recognition technology, SMB is the perfect choice for those organizations implementing automated speech solutions for the first time.

Resources:

• Why Automated Speech?
• How can SpeechBridge help my business?

Incendonet Products:

• Product Overview
• Included Enterprise Applications
• Features & Benefits

• Download a datasheet

SpeechBridge Pro is offered for larger organizations or those with a more defined speech strategy. The Pro edition builds upon the capabilities of the SMB offering by including an enhanced text-to-speech engine, advanced grammar support for larger company directories, and additional customization options.

SpeechBridge HA-Pro brings telco-grade reliability to the SpeechBridge family. Its distributed symmetric-failover configuration ensures that your speech applications achieve “five 9s” (99.999%) availability.

Included Speech-Driven Applications
Now all the benefits of automated speech recognition technology are no longer reserved for large enterprises and call centers. SpeechBridge is the perfect complement to your core enterprise applications and includes a suite of business applications out-of-the box. From day one, your organization will benefit from proven and easy to use applications:

Auto-Attendant: Improve and accelerate service for your customers by allowing them to speak the name of the department or individual they wish to reach. No more “dial by name” pain – just say the name.

E-mail Access: Gives your employees the ability to pick up any phone (internal or external) and speak simple voice commands to access enterprise e-mail servers and review their e-mail.

Calendaring: Your employees can speak simple voice commands to access their calendars to review, schedule, and accept or reject meeting requests, all from any phone.

SpeechBridge™ empowers your organization to add speech capabilities as a seamless enhancement to your current IT network investment at a price point you never thought possible in enterprise technology.

Features & Benefits

With its scalable system architecture, organizations can build upon their previous investment in the Incendonet solution in a straightforward and cost-effective manner. Powered by patent pending self-configuring technology, just plug them in, turn them on and begin seeing an ROI on your SpeechBridge investment from day one with a suite of employee productivity and customer self-service applications.

Feature

Benefit

Self-configuring

Advanced technology simplifies installation, setup and administration. Allows for SpeechBridge to be implemented as a seamless enhancement to your VoIP solution in a matter of minutes.

SIP Native

Developed from the ground up to offer a standards based, native SIP, VoIP network appliance and will work with any SIP based VoIP solution.

Flexible Directory Options

The SpeechBridge applications can be automatically provisioned via LDAP, MS Active Directory, XML/CSV files, or web entry.

Complete Voice Platform

SpeechBridge supports a wide range of voice applications and as your organization automates daily business tasks you increase the ROI of your VoIP network investments.

Tight MS Exchange Integration

Seamless and secure integration with Exchange. Applications are ready to go out of the box with minimal web based administration.

Automatic VoiceXML Generation

When changes are made to your directory, the network appliance automatically generates VoiceXML for the SpeechBridge applications.

Instant ROI Generating Applications

With Auto-Attendant, E-mail Access, and Calendaring ready to use, your organization will begin realizing ROI from day one.